Important Information
Hotel Toronto Ontario Policies
To help make your stay at Shangri-La Hotel Toronto in Toronto as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
- Internet
Wired internet is available in the hotel rooms and is free of charge.
- Parking
Private parking is possible on site (reservation is not needed) and costs CAD 68 per day.
- Pets
Pets are allowed. Charges may be applicable.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Shangri-La Toronto of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that extra parking charges apply for oversize vehicles. Parking includes in/out privileges. Please note: Any room/rate with "breakfast included", includes breakfast for 2 adults only. Additional guests can purchase breakfast directly from the hotel. When booking more than 5 nights, different policies and additional supplements may apply.